1. Nature of the Service (Legal Document Disclaimer)

nyayakosh.com is a technology platform, not a legal service.

We:

• Do not provide legal advice
• Do not verify legal authenticity
• Do not certify correctness of judgements or court documents
• Do not replace official court records
• Do not guarantee accuracy of AI-generated insights, summaries, or analysis

OCR output, AI-generated insights, and bookmarks are assistive tools only and must not be relied upon as definitive legal records or professional legal advice.

2. Eligible Use (Legal Documents)

You may upload:

• Court judgements
• Orders, notices, pleadings
• Legal PDFs and scanned images
• Personal or organisational legal records

You must ensure that:

• You have legal authority to upload the document
• Uploading does not violate confidentiality, court orders, or professional obligations
• You are compliant with applicable laws and regulations
• You are at least 18 years of age

3. Ownership of Documents

You retain full ownership of all uploaded documents ("User Content").

nyayakosh.com does not claim ownership of your documents.

4. Licence to Process & Store

By uploading content, you grant us a limited, revocable, non-exclusive licence to:

• Store documents securely
• Run OCR and text extraction
• Generate bookmarks, metadata, and indexes
• Generate AI-powered case insights, summaries, and structured analysis
• Allow you to view, download, and manage documents

This licence exists only to operate the Service.

5. Storage, Retention & Access

• Documents are stored securely in our database
• Stored to allow future access and downloads
• Retention continues until you delete the document or your account

6. Accuracy Disclaimers & Legal Risk

6.1 OCR Accuracy

You acknowledge that:

• OCR accuracy depends on scan quality and formatting
• OCR output may contain errors, omissions, or misinterpretations
• Bookmarks are auto-generated or user-defined and may be inaccurate

You must always verify OCR text against original documents before legal use.

We are not liable for legal consequences arising from OCR errors.

6.2 AI-Generated Insights & Analysis

The Platform may generate AI-powered case insights, party extractions, summaries, and structured analysis using third-party AI and machine learning service providers. You acknowledge that:

• AI-generated insights are automatically produced and may contain errors, hallucinations, or factual inaccuracies
• AI analysis is not legal advice and does not constitute a legal opinion
• Insights may misidentify parties, dates, outcomes, or legal provisions
• Your document content may be transmitted to third-party AI/ML processing providers to generate these insights

We are not liable for any legal, professional, or financial consequences arising from reliance on AI-generated insights or analysis.

7. Confidential & Sensitive Legal Information

You acknowledge that uploaded documents may contain:

• Personal data
• Confidential legal information
• Sensitive case details

By uploading such documents, you explicitly consent to automated processing, AI-powered analysis, and storage, including transmission to third-party AI and machine learning service providers for insight generation.

We do not manually review documents, except:

• For support requests
• When legally required

8. Prohibited Use

You may not use the Service to:

• Upload documents you do not have rights to
• Violate court confidentiality or gag orders
• Distribute unlawful, defamatory, or restricted material
• Attempt system abuse, scraping, or exploitation
• Use automated bots or scripts without authorisation
• Circumvent security measures or access controls

Violation may result in account suspension or termination.

9. Service Availability

• We strive to maintain high availability but do not guarantee uninterrupted service
• Scheduled maintenance may cause temporary unavailability
• We are not liable for losses due to service downtime or interruptions
• We reserve the right to modify, suspend, or discontinue features with reasonable notice

10. Third-Party Services

The Platform integrates with third-party services including:

• Authentication: Google Sign-In, Supabase
• Cloud Infrastructure: For storage and processing
• Payment Processing: For paid features (if applicable)
• AI & Machine Learning Providers: For automated document analysis and AI-generated insight generation

Your use of these services is subject to their respective terms and privacy policies.

11. Data Controller & Processor

Under the Digital Personal Data Protection Act, 2023 (DPDP Act):

• You are the Data Fiduciary (controller of your uploaded content)
• nyayakosh.com acts as a Data Processor

We process data only on your instructions via platform usage.

12. Personal Data Processed

Depending on documents uploaded, we may process:

• Names, addresses, identifiers
• Case numbers, legal references
• Metadata extracted during OCR
• Account and usage data

13. Lawful Basis for Processing

We process data under:

• User consent
• Contractual necessity
• Legitimate interest in operating the Service
• Legal compliance, if required by law

14. Data Security Measures

We implement reasonable technical and organisational safeguards, including:

• Access control
• Secure storage
• Encrypted connections (HTTPS/TLS)
• Role-based permissions

However, no system is 100% secure.

15. Data Retention & Deletion

• Documents remain stored until deleted by the user
• Users may request deletion of their account and data
• Upon account deletion, data is removed within 30 days
• Certain metadata may be retained for legal or compliance reasons

16. Data Principal Rights

As a Data Principal under DPDP Act, you have the right to:

• Access your data
• Rectify inaccurate data
• Delete your data ("Right to Erasure")
• Withdraw consent at any time
• Export your data (where technically feasible)
• Lodge complaints with the Data Protection Board of India

Requests can be made via our Grievance Officer (see Privacy Policy).

17. Cross-Border Data Transfers

Your data may be stored or processed on servers located outside India. We ensure reasonable safeguards consistent with data protection laws.

18. Payments & Refunds

If you purchase paid features:

• Payments are processed securely via third-party providers
• Prices are displayed before purchase
• Refunds are handled on a case-by-case basis
• Pages purchased are non-transferable and may expire as per plan terms

Contact support for refund requests within 7 days of purchase.

19. Account Termination

We may suspend or terminate access if:

• Terms are violated
• Required by law
• Security or compliance risks arise
• Account remains inactive for extended periods

Upon termination, stored documents may be deleted after 30 days.

20. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for data loss, legal damages, or reliance on OCR output or AI-generated insights and analysis
• We are not liable for third-party service failures
• We are not liable for errors, omissions, or hallucinations in AI-generated case summaries, party extractions, or structured analysis
• Total liability is limited to fees paid in the last 12 months (if any)

21. Indemnification

You agree to indemnify nyayakosh.com against claims arising from:

• Uploaded documents
• Legal misuse of OCR output or AI-generated insights
• Reliance on AI-generated case analysis for legal proceedings
• Violation of laws or third-party rights
• Your breach of these Terms

22. Dispute Resolution

Before initiating legal proceedings, you agree to:

• Contact us to resolve disputes informally
• Allow 30 days for resolution attempts

23. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Courts located in New Delhi, Delhi, India shall have exclusive jurisdiction.

24. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via email or platform notification. Continued use after changes constitutes acceptance.

25. Severability

If any provision of these Terms is found invalid, the remaining provisions continue in full force.

26. Contact Information

General Support: support@nyayakosh.com

Grievance Officer: grievance@nyayakosh.com

Response time: Within 30 days of receiving a complaint.